Daily Tours :
I’m a solo traveller! Do you recommend your daily tours for me?
Of course! Are tours are welcoming to ALL travellers and are a great way to meet people. Our friendly tour guides ensure that all guests enjoy their day and they are very accommodating.
Is there much walking involved?
No, not really – there is a small amount of walking from the tour bus to the venues. Within the venues we visit there is not too much walking involved.
How should I dress for the tour?
We always advise guests to dress to suit the weather conditions, dress comfortably and it is recommended to be presentable also.
Are all the venues in doors?
No – not all venues are in doors. All venues do have an undercover area though. So if weather conditions aren’t the best please dress appropriately and bring an umbrella.
Do you operate your tours even in bad weather?
We operate rain, hail or shine!! Always praying for the shine though 😉
Do you cater to all dietary requirements and allergies?
We certainly do! No mater what it may be we can cater for it. Please let us know at the time of booking if you have any dietary requirements.
Are pets allowed on the tour?
As much as we love pets they are not allowed on the tours sorry.
What is the maximum amount of guests on the tour?
We take a max of 23 guests on all our daily tours to the Swan Valley. The max we take to the Bickley Valley is usually 13 for the full day Bickley Valley Tour.
Are your buses wheelchair friendly?
Smaller foldable wheelchairs can be put onto the bus, as long as the guest using the wheelchair is able to get in and out of the vehicle ok. We do not have a wheelchair lift in any of our buses.
Are your tours child friendly?
Children are welcome on our tours! Ages 4 through to 17 will receive lunch and refreshments on the tour and are made to feel welcome at all the venues. Below the age of 4, the child is able to come at no extra cost however there will be no seat allocated for them or food or drinks provided. They will need to ride in the arms of their guardian on the bus.
Do any of the wineries offering shipping services if I was to buy wine?
Yes, most of the wineries offer some sort of freight service if you were to buy wine from them. Usually you would be required to purchase 6 or more bottles to be able to do this.
With international shipping, there a greater fees involved and then of course tax inclusions in your own country.
Do the tours provide enough food on the day?
They certainly do! On the full day tours, the snacks and lunch provided is quite substantial and delicious I might add. On our half day tours, we provide enough snacks to be enjoyed between main meals – so we do recommend to eat a decent sized brunch or lunch before coming along on the half day tours.
Private & Corporate Tours :
Do I have enough people to do a private tour?
No matter what size group you have – we can cater for you! There are some boundaries however. On the weekends we require a minimum of 10 people to do a private tour. We do make exceptions for slightly smaller groups on the weekends in certain times of the year.
On weekdays we can take a little as 2 people on a private tour – Please do keep in mind that costs are higher the less people you have.
What days of the week can I do a private tour on?
Absolutely any day of the week!!
Do you require a deposit to book in a private tour?
Yes we do – to lock in a tour with us we require a deposit of $150 to $200 (depending on the time of year and size of group it is).
Can we request which venues we go to?
Of course!! If you already know where you’d like to go on your wine tour adventure with us, please just let us know. We do specialise in fully customising the tour for our guests based on their preferences and we have fantastic relationships with many of the venues in the Swan Valley and Bickley Valley so if you have no clue about the venues we will take the reign.
Can we just hire a bus and driver through your company?
Although we don’t usually just hire out our vehicles and a driver for transport services, it is still something we are happy to do if we have the availability.
When is final payment required for the tour?
We will need to know the final amount of guests attending the tour roughly two weeks before the tour date. An invoice is then sent via email to you and then final payment is required one week prior to the tour date.
If you happen to book a private tour with us within a week of the tour going ahead, then we do require payment for the tour at time of booking with us.
Can we drink alcohol on board the bus?
We’re afraid not! Due to WA Laws, us well as our own policies, we have a strict no drinking policy on the bus. This also goes for drinking outside the venues that we take you too.
Can we bring/eat food on the bus?
We also have a no eating policy on the buses – it can become very messy as you can imagine!
Can I decorate the inside of the bus?
You’re more then welcome to decorate the inside of the bus for special occasions!! Just as long as none of the decorations obstruct the drivers view, there isn’t any glitter, confetti or poppers involved and the decorations are taken down and cleaned away by your group at the end of the day.
Can we bring a cake to one of the venues on the day of the tour?
YUM! Of course! Most venues are happy for you to bring a cake to the venue. Some venues do have cakeage fees however this usually involves them cutting up the cake if required and they provide plates and cutlery. If you do want to organise a cake at one of the venues, or if you would like to bring one then please do enquire with us first about it so we can advise you the best way to go about it.
If any of our friends or colleagues don’t show up on the day of the tour, can we get a refund for them?
Unfortunately, no – we require a minimum of 48 hours notice if a guest is unable to attend. You will however be able to eat the food they miss out on a have whatever drink (not the tastings though) that they had included.
Are we able to play our own music on the tour?
YES!! You can play whatever music you like 🙂 Get that playlist ready!
Do you only pick up from designated locations in Perth for private tours or can we get picked up from a location of our choice?
We can pick you up from any where you like! Some pick up locations do incur a transfer fee however. Also, if you are more then 90mins away then this is something we may not be able to accommodate. It is still a discussion we will have however 🙂